Comfortable place, friendly service from the moment I entered and sat down until I left. Not only the customer service, but the security guard was also very helpful with my problem.

Want to withdraw large amounts of money without pre-orders and smooth business transactions, withdraw 100 million without pre-orders

I had the most pleasant experience here, solved all questions and had fun communicating with personal. Thanks to Fabrina and Andry for that time

The service is friendly and professional, and highly recommended. ❤️ Those who say the service isn't friendly or professional haven't showered yet. 😂

Good and friendly service

The service is not good... Of all the banks I have ever visited, this branch is the worst...

The service is too complicated when providing information.

Bad service, completely unprofessional. Applying for payroll savings was made extremely difficult with numerous excuses, from requesting a code from Jakarta, to not receiving an email from Permata, to laptop problems. And then there was no solution or what? Completely unprofessional!! Very disappointed, I won't recommend this bank again!!

The security guard was unfriendly. When I first entered, I asked what I needed. I answered I wanted to replace my ATM card, then was bombarded with questions: my driver's license? my family card? my social security number? What else was I supposed to do? I had brought all my essentials: valid identification (KTP, savings book, ATM card). Even trivial matters were complicated, and other banks don't have that kind of problem. Seeing this, the customer service representative didn't react at all, instead just continued snacking. In the end, I decided to change banks. I was fed up.

Bad service👎 Customer service is slow, BCA is better off with a set of cards.