Commerzbank AG
Commerzbank 13 - 15 Frankfurter Allee Bezirk Friedrichshain-Kreuzberg
Photos (1)
Branch Information
Address
Frankfurter Allee 13 - 15, 10247 Berlin, Germany
Phone
+49 69 580008000Hours
-
CloseOff Days
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday
Reviews (5)
The staff was very friendly and supportive. Had a great experience opening an account.
Good service and friendly staff. The account opening process was smooth, and online banking works well. I am satisfied with Commerzbank so far.
About as useful staff as the 'g' in 'lasagna'. I said specifically that the online form for opening an account is broken. They said nothing they can do, only online, booked for 3 weeks. Broken online portal. Very poor, non-existent customer service = never open an account with this bank. Nothing works, and no one works.
Really unfriendly and unhelpful staff. We have had nothing but issues w their online portal/ customer service line and in person they are even worse. We are 100% taking our business to another bank . Update: i am slightly modifying my review to add 1 star bc the branch president reached out to discuss and address the issue that occurred at this branch.
There is some waiting time but at the end, we can talk to someone that actually solve our problems. After my wallet and phone being stolen, I could not access my online banking and it was good to have a physical bank close to my flat to renew my cards and update my account.
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