ADCB - Dalma Mall Branch Abu Dhabi ICAD I Abu Dhabi Industrial City

We went yesterday and we felt welcomed cuz one beautiful woman I forgot her name, but really my friend she's happy how you accommodate her until she solved her problem. Thank you? This ADCB branch located inside dalma mall, first floor.

Even i had a bad experience with this branch. as a last resort i approached this evening branch to encash a cheque and the teller official simply rejected that the letter G is not correct as per her view. After a long quarrel with the branch manager and his teaching of how to write G, and confirmation from signatory, they encashed me. I am giving a photo of what was there in the cheque. these people simply refuse why we go to an evening branch and the time and effort we put to reach there. And they have to issue a set of fonts of letters which the so called "customer" has to write on cheques.

Very bad service. I went to Dalma branch to get a letter to submit my company regarding salary transfer. But they didn't give and Instead they give another pre prepared letter and it rejected by my company. Very bad service. Totally disappointed with this branch.

Great service from the branch especially Mr. Rabea. Hassle free and stress free Lovely Customer Service.tgank you so much

I was a victim of digital /online fraudster, by giving OTP to stranger whom I taught CID Officer. I called the Contact Center same day and visited Dalma Mall branch . The branch was very busy but the local lady staff in the counter area listened to my case and the Branch Manager herself also personally attended to my issue and gave me motivation to investigate despite very little hope to get my money back. I received a very good news today from Bank Manager that my credit card money has been recovered and now on my account. I really appreciate the branch staff in DALMA MALL specially the local lady staff , Branch Manager and the Helpline for accommodating my request in very short time.