This branch is exceptional in customer service. Thank you Khodr and Dana for the wonderful service and your professional

I recently worked with Ahmad Farhan at Arab Bank, and I have to say, he was absolutely fantastic! His professionalism providing great customer service. Ahmad was so knowledgeable, patient, and friendly—he made everything easy and stress-free for me. I recommend Ahmad and Arab Bank, If you’re looking for top-notch banking services, this is the place to go. Thanks Ahmad, for your awesome support.

I had a wonderful experience opening my bank account thanks to *Mr. Ahmad Farhan* from the moment i walked in, he was professional, efficient and incredibly helpful. He guided me through the process with ease, answered all my questions and made sure everything was completed quickly. His support made the entire experience smooth and stress-free. I highly recommend him for everyone looking to open an account or needing assistance. Thank you again for such excellent service!

I am writing to express my sincere appreciation for the outstanding service I recently received at Arab Bank’s Motor City Branch. Specifically, I would like to commend two exemplary staff members, Ibtisam Albloushi and Mohammed Maali, whose professionalism and dedication significantly enhanced my banking experience. Ibtisam Albloushi, working at the cash counter, demonstrated remarkable efficiency and warmth. Her ability to process transactions swiftly while maintaining a welcoming and polite demeanor made the entire process seamless. She exemplified customer-centric service, ensuring clarity and attentiveness throughout our interaction. Her positive attitude and willingness to assist reflect highly on the bank’s commitment to client satisfaction. Mohammed Maali similarly stood out for his proactive approach and leadership qualities. He consistently checked in with clients, including myself, to offer assistance and expedite processes. His attentiveness, coupled with his polite and su

The best customer service ever received with a cup of Arabic coffee ☕.

I've worked with many banks throughout my life, and this is by far the only bank that doesnt know what its doing... zero professionalism and zero detail orientation!!! I'm not talking about the branch only, it's the bank as a whole that's incompetent. I opened a mortgage account and signed a contract, but i had to run after them for 2 months until I finally got an electronic copy of it!!!!! The monthly withdrawal are waaaay higher than the amounts in the contract which led to a default in payment due to lack of funds in my account for the first time in 12 yrs of my experience with mortgages. You have to guess with these guys the amount of payment you have to do every month!!!! A true nightmare to work with this bank

They have a very bad bank services. I have ordered a money transfer service since 10 days and no action has been done!!!!!!

Very worst bank ever seen in UAE

Dear All, I am writing this after facing a lot of issues that were made by Ras Al Khaimah HSBC Main branch officer. 3rd September 2022 I visited HSBC's main branch in Ras Al Khaimah to convert my current account into a savings account. I have clearly filled out a form which is given by the branch officer for converting the current account into a savings account. (perfectly done) And that officer said as your current account will automatically convert into a savings account and you will receive a new debit card for your savings account and your current account debit card will expire automatically. after 10 working days, I found an additional savings account was created instead of converting the current account into a savings account. which means the bank officer did not work properly (a burden to the customer). I still did not receive any debit card for my savings account (as per the bank officer instruction). Due to this dissatisfaction with HSBC, I decided to close my current and savings account without paying any penalty. Even though I have contacted HSBC Customer Care, the issue has not yet been resolved Sorry for saying this, Surely I can say HSBC bank is too pathetic (100% Dissatisfaction) HSBC bank is worst bank.

It’s the worst service ever. Called the customer service to help me with my phone banking and instead she suspended my banking. Such a worst bank, please do yourself a favour to not open your account in such a bank which won’t help you but will trouble you instead. Even their account opening happened took them 2 months. Worst and worst service guys