Branches / Emirates NBD دبي DIFC المركز التجاري

Emirates NBD

Emirates NBD دبي DIFC المركز التجاري

Dubai, United Arab Emirates

(5 reviews)

Verified by Google Maps

Photos (3)

Emirates NBD دبي DIFC المركز التجاري photo 1

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Emirates NBD دبي DIFC المركز التجاري photo 3

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Branch Information

Address

Dusit Dubai Hotel - المركز التجاري - DIFC - دبي - United Arab Emirates

Phone

+971 600 540000

[email protected]

Hours

00:00:00 - 00:00:00

Reviews (5)

2.4

5 reviews

Filza Ar. Google

3 years ago

Substandard customer service once they get hold of your money. Terrible service, unprofessional and unreliable. Ignoring the unauthorized transaction that had occurred earlier this year (which was left completely unexplained), I still kept on banking with them but made a mistake of transferring funds to a friend on January 5th, 2019 & instantly revoking the transaction. After speaking to the CS team over the live chat (who reply after a minimum of 8hours) – I finally managed to end the conversation with a service request to revoke the transaction. I was advised over a waiting period of 16 working days – which is okay since I am an ex-banker myself so I understand how this works. After a month of wait, the LIV team closes my request without my consent stating that I need to receive a debit authority letter from the beneficiary account holder (who is also an ENBD customer) – which is logical again since they cannot debit a customer without their compliance. My friend checks his statement & low & behold – there’s no funds credited into his account! Eventually he checks with the bank & they instruct him that they cannot issue a debit authority letter since there were no funds transferred into his account. He is advised to instruct me to raise a complaint in any of the ENBD branches. I, then, visit the branch & after a 50 minute wait, the CSR instructs me that they can take no complaints for LIV account holders since they are only dealt over the online chat (which I had already known & the CSR had confirmed with my friend that it will be resolved by visiting a branch ONLY). It has now been over 24 hours that I’m waiting for a reply from the “live chat” & there has been no response!! To be honest, this is absolutely disgusting & I would never recommend ENBD to anyone now. Their service is very slow and the agents join the chat after ages, apologize for high volume of inquiries, reply & then leave the chat – whether you like it or not!

Ali Google

3 years ago

Third review: This ATM again did not have all the denominations. It only offered large denominations. The bank should attempt to improve the facility of this machine as it is visited frequently. Second review : This ATM machine did not have all the cash denominations on my most recent visit. So this ATM is not completely reliable. First review : Regular ATM. Closest bank to this location is FAB branch. The closest ENBD bank branch is further down the street. Emirates Islamic has a branch across the other side of Sheikh Zayed Road.

Kitty Fan Google

3 years ago

Every time I called to call center, I have to wait at least 15mins!!! That’s too much!!!!

kawuwa piano Google

3 years ago

Piano

Omer Younus Google

3 years ago

Good

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Emirates NBD دبي DIFC المركز التجاري

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Branch Information

Reviews (5)

Products (83)

Etihad Guest Visa Elevate

Sky wards Infinite Credit Card

Marriott Bonvoy Credit Card

data World Credit Card

Etihad Guest Visa Inspire

Skywards Signature Credit Card

dnata Platinum Credit Card

Visa Infinite Credit Card

U By Emar Infinite Credit Card

Lulu 247 Platinum Credit Card

Visa Flexi Credit Card

MC Platinum Credit Card

Lulu 24/7 Titanium Credit Card

MC Titanium Credit Card

Diners Club Credit Card

Duo Credit Card

Go4it Platinum Credit Card

Visa Platinum Credit Card

Emaar Signature Credit Card

U By Emaar Family Credit Card

Go4it Gold Credit Card

Manchester United Credit Card

Webshopper Credit Card

Emirates NBD Current Account

Special Current Account

Emirates NBD Value Account

Gold Investment Account

Mudaraba General Investment

Wakala Deposit

Goal recurring deposits

FlexiSweep Deposit

Steady saver deposit account

Flexi Deposit

RegulaReturns Deposit Account

Fixed Deposit

Manchester Savings Account

EarlySaver Account and Deposit

Emirates NBD Savings Account

Smart S@ver Account

Family Savings Account

Currency Passport Account

Tiered Savings Account

Mudaraba Savings Account

GlobalCash Card

Manchester United Prepaid Card

Business Rewards Card

Corporate Travel Card

Mastercard Corporate Card

Mastercard Purchasing Card

Visa Central Travel

DMCC Corporate Card

Visa Corporate Card

Visa Purchasing Card

Business Credit Card

Visa Platinum Debit Card

Emirati Visa Signature DC

Go4it Visa Gold Debit Card

Visa Platinum Business DC

Visa Signature Debit Card

Visa Signature Business DC

Visa Platinum Debit Card

Visa Infinite Debit Card

Visa Classic Debit Card

Manchester United Platinum DC

Manchester United Signature DC

Salary Transfer Loan(Emiratis)

Salary Transfer Loans(Expats)

Scholar Plus Education Loan

Loan against Fixed Deposits