My favourite place to send a pick up packages, the staff is always super nice, and during afternoon there is not so many people which is great.

Better than post bank in city center. Friendly staff but the automat machine has a very poor position.

The lady was professional and very helpful. I appreciate that type of service and can recommend Postbank Filiale

Free parkplatz. Bought dhl and low cost posts can be sent here.

She is best . She is friendly . She helps in all process . She solve the problem . Thanks you

The personal of bank just chilling and relaxing. The didn’t do anything to help you. I wait to print transactions from my card about week.

Don't get mi wrong but what is the issue with ATM machine?!?!? I am in Bretten for 9 months and I can't say how many times the machine didn't have the money or didn't work at all !!!! Please inform the branch manager that this is the only one POSTBANK ATM in Bretten and people still need cash!

They don't take mail or packages. Not a post office. It would have been nice to know before I take time off work to go there.

I never usually write reviews, but I hope this review will be of some use and hopefully reach the manager of this branch so that improvements or a change of approach can be made. The issue is that I wanted to schedule an appointment with customer service to open an investment account with the 2.2% interest rate. I was told that appointments weren't available and that it could only be done at the counter. I explained that it was a large sum of money, and the response, delivered in a very arrogant tone, was the same: there were no appointments available. I'm truly sorry, but I'm not going to open an investment account for €250,000 at the counter where there's no privacy and everyone else can see it. It's a shame for Postbank; now I'm looking for an alternative.

I am writing to file a complaint regarding the extremely disrespectful, discriminatory, and child-unfriendly behavior of an employee at one of your branches. Today, December 31, 2025, at approximately 10:00 a.m., I was in the branch with my two young children. An employee, who was standing behind the counter in civilian clothing and not wearing a visible Postbank uniform, asked me to wait about five minutes and sit down. I complied. At that moment, my children briefly became noisy. Before I could intervene, this employee addressed me in a condescending and demeaning tone. He declared that this was "not a playground" and demanded that I leave the branch with my children—even though it was about -5 degrees Celsius outside. I did not comply with this demand. Nevertheless, I found this statement extremely inappropriate, disrespectful, and discriminatory, and in no way customer- or family-friendly. As a mother, I naturally pay attention to my children and my surroundings. Such a remark—