Very nice salon and super helpful English speaking staff. An employee Samuel was very helpful while opening a bank account and explained all regulations!

Many thanks to Ms. Katarzyna Łuniewska for her assistance with the application for a cashless inheritance payment. I was very pleased to meet such a professional, empathetic person who was able to handle the entire process efficiently and in a pleasant atmosphere. Thank you.

I recommend the Bergamotki branch in Warsaw. I found competent and friendly staff. I can wholeheartedly recommend the services of Samuel, Kasia, and Aneta.

A very positive visit to the bank. Mr. Marcin treated me professionally, explained everything clearly, and recommended the best solutions. The service was efficient, focused, and pleasant.

I highly recommend it and am very pleased with my cooperation with the bank. I handle most of my business online, and my visit to the bank's network went very well.

This is the second time I've had a terrible experience at this branch. I wasn't informed of the required documents, and after an hour, my request wasn't processed, and I was told to make another appointment. Furthermore, today, December 22nd, the bearded gentleman refused to make a transfer for a notarial deed worth almost half a million złoty. He suggested I sit back, call the hotline, and then do it myself. He argued this was due to the potential commission he would have to charge (which is a whopping 9 złoty, but he didn't disclose that!). He didn't ask for my details or the amount involved, but simply urged me to call the hotline. This is the height of laziness and unprofessionalism. The only reason I wanted to make this transfer was to avoid entering the wrong account number, as the amount isn't the lowest. I've been considering transferring my accounts from this bank for some time now, because their customer service is a joke.

I advise against it, the bank blocks the account, claiming that you need to send explanatory documents, which do not exist, in Szczecin there is only one cash point open for a very limited time, you cannot withdraw cash overnight

Every time I hear about this point, I hear the same thing: nothing could be resolved, whereas in other banks and points it can be resolved in 5 minutes.

Very bad contact them on special cases.what meens weekend.i spent many ugly moments 3 days with them

I'd give it zero stars, but unfortunately, that's not possible. The customer service is abysmal; they can only refer you to the hotline. I definitely don't recommend visiting this place; it will only raise your blood pressure.