Wells Fargo Bank # 350 340 South 2nd Street

I had someone trying to fraud my account and essentially take it over. I appreciate the identity theft measures. The phone bank couldn’t do everything and suggested going to an in person branch. Allie was nice and noticed errors other people tried to ignore. The branch manager was sweet and helpful. It took a while, but it wasn’t their fault. I appreciate how I was treated as a customer.

I have been going to this branch since beginning of June every Friday to cash a business check from my employer and I have had good experiences recently with Claudia Lanier cashing my check . On multiple occasions I have had a horrible experience with teller Mr. Ramendan, both times I dealt with him he made me sit while he called my employer to verify check. The manager stated they need to protect there client I get that but I have cashed the same exact check 12 times exact amount everything so im baffled with my experience. The manager came and told me to open an account . I already have a bank which doesn't have a branch in the city . I provide 2 forms of ID and pay the 7.50 fee. The manager made me feel like I was doing something wrong . Very frustrating to spend almost an hour in the bank.

What I feel for Wells Fargo as a company is worth a 3-star rating. What I feel for this particular branch is worth a 0-star rating. May 2015, My husband came in to ask for change for a $200 (10 x $20) was told that he needs to call in to make appointment to get change but the guy was "doing him a favor" and give him the change he asked for. I cannot curse on here since I don't want Yelp to take this review down but I was boiling inside when he came back and told me that. What kind of bank is that?!?!??!!?!?!? We live in the area so obviously, it is our duties to inform our neighbors and the public of this story. Basically, If you ever need to feel like a piece of garbage one day, feel free to come here and experience their customer service. You will experience total lost of human decency in seconds! Consider that they're located in a prime neighborhood, I'm assuming they're used to deal with older wealthy upperclass. So if you come in and look anywhere remotely younger than 50, they wi

Friendly helpful staff. Wells Fargo itself deserves 0 Stars.

Doesn't answer the phone if calling. held for over 30 mins on hold music