NBQ - Dubai Main Branch NBQ Building Khalid Bin Al Waleed Road Al Hamriya

The staff here are in general nice enough but the bureaucracy is excessive- it can be extremely time consuming, inflexible and frustrating. Expect a lot of time spent waiting in the branch, forms requiring to be signed in person and multiple in person visits to the branch being needed to get the simplest things done (collect cheque, open and manage company account, arrangements to have cheques forwarded etc. etc.). There are better banking options. It is a pity for NBQ as a smaller bank should be positioned to move much more nimbly and flexibly to support their customers. As always- do your own research (DYOR) and your mileage may vary (YMMV). Writing this for future customers evaluating the bank, and in the hope that management may at some point read this and make some improvements. Best wishes to whoever reads this.

"Rola, (NBQ- BUR DUABI BRANCH) your exceptional customer service and expertise have significantly enhanced my banking experience. Your professionalism, patience, and willingness to address my concerns have earned you a loyal customer. You've demonstrated a genuine commitment to helping me. Thank you for providing outstanding service!"

Excellent service by honourable team,Since 2009 I am using this Bank,I never have any issues,Always I received prompt query from Ms.Layla (not sure spelling) from central BR.Umm Al queen, Dubai main Branch Mr.Elsylayed,Mr.Kkhalid Ali,one Officer from Jordan I believe,they are super helpful.wish all the best,keep it up.

Amazing service, super professional and fast, I recieved amazing service and treatment from Metwally, who definitely delivered oustanding performance. Thank you Metwally

Good client service. Maintaining international standard.