DIB | Dubai Internet City Branch, Dubai Al Kawkab Street Dubai Internet City Al Sufouh

I had a wonderful experience at the branch. Mariam was extremely professional, kind, and helpful. She handled everything smoothly and made the whole process very easy and stress-free. Her positive attitude and dedication truly stand out. Thank you, Mariam, for the excellent service🩷🩷🩷🩷🩷

I would like to sincerely thank you for your professionalism, cooperation, and kind support. Your assistance and dedication made the process smooth and efficient, and I truly appreciate the effort you put into helping me. Thank you once again for your excellent service Madam Alaa ( DIB DIC )

I came to close my account and the reception is top notch, was well guided through the process and felt welcomed. Heads up to Ala. Dweik, she is amazingly calm and composed. Everything was done quickly and rest of the team makes the environment so comfortable and peaceful.

Dear Customer Service Team, I am writing to you as a long-standing and loyal client of your bank. Today, I visited one of your branches to deposit funds into my account, but unfortunately, I encountered a very unpleasant situation. The cashier who was supposed to assist me went on a break just as I arrived, and I was left sitting there without knowing how long I would have to wait. There were no other clients at the time — I was the only one in the branch. I find this kind of treatment towards clients unacceptable. Being left to wait without any explanation or attention is a sign of disrespect, which leads to disappointment and raises concerns about the quality of service at your bank. I kindly ask you to take appropriate measures to prevent such situations in the future and ensure that clients receive the attention and service they deserve. Sincerely, Omar!

Amazing support and help from Miss. ALA.. at DIB Internet city branch. Always polite in understanding the issue and professionally sorting it out in no time !!! Her radiance and smile makes everyone’s day better ….