Calle 104 Avenida 19 | Banco de Bogotá Local 105 104 - 37 Carrera 19

If you are a resident foreigner, forget this bank as they discriminate against non citizens. If you go to open an account, they won't accept your cédula de extranjería as ID. They ask for additional documents, including copyright of your visa, which is ilegal, as the cedula is the only document you need. I recommend you look for another bank. Just cross the street to Davivienda and they will open an account in 10 minutes with your cédula, without additional requirements. I see they replied to my post, asking me to contact them on their "fan page". I don't want to be a fan. I want to be treated fairly, without discrimination. I reply to them, instead of ofuscation, change your discriminatory policies.

The wait time for the car-free day was over 45 minutes. After waiting that long, I met a male advisor in module 1, who had absolutely no customer service skills, including greetings, introductions, and even eye contact. I would have preferred a machine to help me. It seemed disrespectful, not only for being a preferred customer but for the mere fact that I'm a person. I'm considering canceling my portfolio, not only because of the terrible service but also because of the excessive interest charges on one installment of my credit card.

The people are very friendly and helpful, but the office is very small and busy. So allow plenty of time.

Update this address. The branch has been removed. This address isn't a bank; it leads to a hair salon.

Excellent service; it's a bit small for the number of customers it has, but the service and attention are good.