Staff is quite helpful, and banking is simple. Jawahear al Shamsi should be commended for the excellent customer service she provides. I would absolutely recommend UAB and would continue to bank with UAB.

EXPRESSING SINCERE THANKS AND APPRECIATION TO: MR. MOHAMED AL REFAEE FOR THE OVERWHELMING KINDNESS, SUPPORT AND PROFESSIONAL EXPERTISE IN DELIVERING SERVICES. MR. REFAEE GENUINELY REFLECTES AN EXCELLENT IMAGE OF THE ESTEEMED ARAB BANK IN ABUDHABI. HE HAS THANKFULLY BEEN SUPER PROFESSIONAL AND SHARP IN RESOLVING ALL MY OBSTACLES, WITHOUT HIS KIND SUPPORT I WOULD HAVE GONE INTO DIFFICULT FINANCIAL SITUATION. YOU TRULY ARE AN ASSET TO THE ARAB BANK MR REFAEE. A MAN OF PROMPT ACTION, TROUBLE SHOOTING AND SINCERITY LIKE YOU SHOULD BE HIGHLY VALUED. SPECIAL THANKS AND GRATITUDE TO MS. MEMAS, WHO HAS SPARED NO EFFORTS IN EXTENDING EVERY POSSIBLE PROFESSIONAL SUPPORT AS WELL. HIGHLY APPRECIATIVE I 'AM FOR ALL THE SERVICES RENDERED. BIG RESPECT FOR SUCH DEDICATED PROFESSIONALS. THANK YOU DR. MAHMOUD AZZAM

Today I went this United Arab Bank for opening a new Bank account of this branch. It was a lovely & amazing experience. They work with realization. They collaborated with friendly. They smoothly delivered which I want. I really appreciate about United Arab Bank.

Terrible experience with this bank. During account reactivation after renewal of Emirates id.. A lengthy form is sent, after filling and sending it and providing all documents.. They refuse to renew the account as I don't have a PO box number. Even after 6 emails it is not done and my account was blocked. This happened just when I was about to travel outside country. As account was blocked ended up borrowing money from friends. It was a nightmare. Customer service blankly refused to help. Another issue is.. Even in this day and age... Can't use the debit card to make online payments. Strongly recommend not to enrol.

This bank is so awful and service is awful i have been trying to reactivate my account for more than 15 days and still not done. I see why no one from those i know holds a card from this bank anyway, i advice everyone to stay away from this bank and just go for ADCB or ADIB

Khalifa branch Abu Dhabi Submit any request bank don’t care and until you contact bank don’t give any information about the request Neither by call nor by email Bank have to understand their responsibility and care for the customers Bank need proper training for understanding their customers need and urgency

Pathetic customer service. There is no token system for Teller service. Teller self declared " NEXT" system wherein he will call the next customer when he says " NEXT" -there is no display or Information that this procedure to be followed. Teller turns away customers in an unprofessional manner because the customers is not aware of this system. Customers to be treated with Dignity.

This is the UAE' worst bank. The staff is very unprofessional. Tellers receptionist are very bad ? specially arabic lady and arabic man...very bad behavior with Customers.they just sitting for passing time.no one watch them no token system very poor customer service ...