Maybank@Tampines 01-02/03 1 Tampines Central 5

One of the worse poor customer service. Came at 1.40pm 7th November and inform the service i required. No heads up on how the waiting time gonna be. After 2hr 10mins my number is being called up. Customer service mention i dont have to wait and can fill up form earlier. Thanks ah. Her service is fast. But the person in charge of queue number is doing a bad job. I mean you got 1 job only and fail terribly. When you see your team handling swarm of customer the least you can do is help abd see which area you can help DIY with customer. Ive a few appointments ahead and it affect my work as it overshot my schedule. Anyway i wonder how customer that sign up savings, investment and insurance plan face this kind incompetent system. Imagine having to queue 2hrs everytime you have your financial review with your financial consultant if theres any.

Cant put 0 star if can I would sure put 0 ZERO STAR! Update - Spoke to the manager of the bank Mr Julian. He was polite and actually listen to what happen to us that we waited over an hour at Nex maybank. Than only to be informed that the bank need physical IC to start an account! Mr Julian was able to help us. Than was direct to Mr Aaron that attended to us to open up a bank account and all is settled

Maybank Tampines – Where Time Stands Still! Visited Maybank Tampines for a basic banking service and was pleasantly surprised to experience what can only be described as a masterclass in waiting. Over 3 hours (and counting), all for a simple request — truly setting new standards in redefining ‘efficiency’. If you're ever in need of a long, meditative pause in your day, Maybank has you covered.

Bloody long wait at the so called privilege banking. Just to open a fixed account takes more than an hour. Looking at the number of stars, I can see why. Only come here if u have lotsa of time to spend Trying to bluff old folks Says 3.3% percent for fixed D of 50k. But must lock savings of 5k So effectively it’s only 3.09%. Decided to go ahead after waitin for so long.

I would like to express my heartfelt appreciation for the exceptional service I received from Dion at the Maybank Tampines branch. From the moment I stepped in, Dion was attentive, courteous, and genuinely helpful. He went above and beyond to assist with my queries, ensuring everything was handled efficiently and with a smile. It’s rare to come across someone so dedicated and professional—he truly made my banking experience smooth and pleasant. On a less positive note, I had an earlier encounter with Serene, and unfortunately, it was disappointing. She appeared disinterested and impatient, and I was left waiting for an unusually long time without clear communication. Her dismissive attitude was not what I would expect from a bank that prides itself on customer service. That said, Dion more than made up for the initial frustration. If more staff could emulate his level of service, it would greatly elevate the overall customer experience. Thank you, Dion, for restoring my confidence in