Maybank@HDBHub #01-11 480 Lorong 6 Toa Payoh

The Pinoy lady doesn’t know the bank debit card has a MU card and insists that only yellow card only. Service attitude is arrogant and condescending towards the customer! I hope the management pay attention to your staff attitude and services! It has dropped tremendously towards the abyss of the bank!

May Bank ATM No Give Any More PassBook Already How To Update Please Give Us Back The PassBook For The Best Use !

My first visit to this branch. Reading the poor reviews my experience yesterday at 5:30pm was a very pleasant one at Counter 2 served by a Ms Karen. She is courteous friendly and helpful. However the guy at the entrance waa less helpful. Told him i m a privilege customer and he said the queue is the same. Thankful there is no crowd else and elderly auntie hv to wait. Tht guy service is the opposite of Ms Karen unfortunately

Bank has no system to assist customers if given the wrong Q no. Customers are asked to Re Queue again for another hour. Stupidity at its highest form. Not with other banks , multi task, multi disciplinary. Encountered another customer who waited for more than a hour for his fixed deposit receipt. He finally got his IC back and receipt immediately upon asking a strolling bank staff, probably due to misplacement or oversight caused by lack of staff commitment. A mistake by the bank is the customer's fault.. No customer sense . System also help to perpetuate it. MANAGEMENT totally not bothered at all seeing all the online negative reviews. Get paid for not doing anything to improve the systems and not training staff correctly.

Poor service. I wanted to open an estate account and scanned the QR code to get a queue number, but the QR code was not working. So an officer gave me a number telling me that there would be 5 customers ahead of me when in fact there 7 (Mind you, 2 customers in front of you is like 20 min extra). When my number was up, the teller said I couldn't open the account due to the deceased does not have an active account. The officer who gave me the queue number should have told me about this instead of me having to wait for a very long time. I told her the intention to open an estate account when I wanted a queue number, yet she didn't highlight to me this guideline. Since I was already with the teller, I wanted to open an Islamic FD (I already had a savings account with them). Teller said I can't do it over the counter and to do it online, either using their app or website. She got her colleague to help. The colleague who was a gentleman was helpful but I still couldn't open the Islamic FD a