Islami Bank Bangladesh Limited | Mouchak Branch Hosaf Tower (Ground floor), New Circular Road PCV7+RQ8 Motijheel

There’s no chair or bench for sitting, no token system. Though service was good as my activities. It needs to add some sitting place, token system for better customer management, some section-wise counter and a good decoration.

In general, the officers are very helpful and polite, but the seating arrangement is poor. Customers have to stand in line, which is inconvenient. Introducing a token system would be a good improvement. Overall, I am satisfied with their service.

The service was excellent and met all my expectations. My only concern was the complete absence of waiting facilities. There were no chairs for customers waiting in line, and nowhere convenient to write or fill out the required paperwork.

There's not a single chair or sitting arrangements for the customers. There are few only for the customers who comes to meet any particular employee or services. No token services. You have to stand in a long and slow que for long. They put ads all over the place about their online facilities, but these guys cannot even arrange a token service or sitting arrangements. Really bad.

They are providing good service but if you compare them with conventional banks you will be disappointed. Littlebit slow in service. Had towait for 40 minutes, sitting in the same chair just to open an account. But the man who was opening the account was old person. He can use computer to open account thats a positive sign. Although I was disappointed by the delay but I considered the situation. Over all not so bad experince but I expect them to be fast in service.