Emirates NBD
Emirates NBD دبي أبراج بحيرات الجميرا دبي
Photos (5)
Branch Information
Address
Ground Floor, Al Mas Tower - Jumeirah Lake Towers Area - أبراج بحيرات الجميرا - دبي - United Arab Emirates
Phone
+971 600 540000Hours
-
CloseOff Days
Saturday, Sunday
Reviews (5)
The low rating is correct. Before they allow you to enter the bank, its 2 hours of waiting and then you take the token and wait for another 20-30 minutes. Experience at customer service is even same where you need to push to get things done else, it is easy for them to ask you to call customer care or revisit. My review is based on 2 visits to the branch at different intervals.
I never leave bad reviews, but this experience was just outstanding in the worst meaning of the word. The worst service ever, doesn’t even deserve one star. The slogan of this Jumeirah Lake Branch must be “we don’t respect you and your time, and we don’t want to have you as our client”. The app didn’t let me submit an online form for opening a bank account, so I came to this office, took a number and waited for an HOUR to open a bank account in Emirates NBD. A solid hour wasted and completely thrown away. When the number was finally announced, the Indian man at the counter 8 started serving a different customer who was also waiting for long and whose number wasn’t announced yet. They told me to have a sit and wait as it’s gonna take time to serve her and also another customer whose number wasn’t announced as well. A total disrespect to you as a potential client! This was a whole time-wasting experience. I would never recommend anyone visiting this office. The management should definitely do something about it, because this is not the way to treat your customers.
Seems like I'm not the only person having the super bad experience and customer service in this branch for the first time I visited today. The reviews of my fellow clients were true enough that when I asked and follow up the customer assistant, she was just smiling and telling me that "You need to wait for some time", after I've waited for about 40 minutes already...
Very rightly said by other reviewers. This is the worst branch I have ever seen. Have been to enquire about financing. The person who processes loans, literally takes 1 hour per customer. I don't even talk to my family so much time in a day ? If Google would allow a 0 rating, the rating would probably not be even 1.7 as of the posting date. No matter how many reviews come to this, the branch manager and concerned people never care about it. They live in their own world.
Horrible service. Everytime you go there they tell you you’re missing a paper or your account’s update didn’t go through or go through the online or they’re facing server issue or or or.. i visited the branch 7 times to update my visa information and open an account! Waited for 2 hours each time. Their app don’t work, their phone banking don’t work, and the service is horrendous. Branch manager is more useless than EVA.
Products (83)
Etihad Guest Visa Elevate
Sky wards Infinite Credit Card
Marriott Bonvoy Credit Card
data World Credit Card
Etihad Guest Visa Inspire
Skywards Signature Credit Card
dnata Platinum Credit Card
Visa Infinite Credit Card
U By Emar Infinite Credit Card
Lulu 247 Platinum Credit Card
Visa Flexi Credit Card
MC Platinum Credit Card
Lulu 24/7 Titanium Credit Card
MC Titanium Credit Card
Diners Club Credit Card
Duo Credit Card
Go4it Platinum Credit Card
Visa Platinum Credit Card
Emaar Signature Credit Card
U By Emaar Family Credit Card
Go4it Gold Credit Card
Manchester United Credit Card
Webshopper Credit Card
Emirates NBD Current Account
Special Current Account
Emirates NBD Value Account
Gold Investment Account
Mudaraba General Investment
Wakala Deposit
Goal recurring deposits
FlexiSweep Deposit
Steady saver deposit account
Flexi Deposit
RegulaReturns Deposit Account
Fixed Deposit
Manchester Savings Account
EarlySaver Account and Deposit
Emirates NBD Savings Account
Smart S@ver Account
Family Savings Account
Currency Passport Account
Tiered Savings Account
Mudaraba Savings Account
GlobalCash Card
Manchester United Prepaid Card
Business Rewards Card
Corporate Travel Card
Mastercard Corporate Card
Mastercard Purchasing Card
Visa Central Travel
DMCC Corporate Card
Visa Corporate Card
Visa Purchasing Card
Business Credit Card
Visa Platinum Debit Card
Emirati Visa Signature DC
Go4it Visa Gold Debit Card
Visa Platinum Business DC
Visa Signature Debit Card
Visa Signature Business DC
Visa Platinum Debit Card
Visa Infinite Debit Card
Visa Classic Debit Card
Manchester United Platinum DC
Manchester United Signature DC
Salary Transfer Loan(Emiratis)
Salary Transfer Loans(Expats)
Scholar Plus Education Loan
Loan against Fixed Deposits
Fixed Rate Auto Loan
Green Auto Loan
Auto Cash Car Loan
Personal Contract Purchase
Fixed Deposit Auto Loan
Business Vehicle Loans
Commercial Vehicle Loans
Home loans for UAE Nationals
Home Loans for Expatriates
Loan Against Property for UAE
Property loan (Expatriates)
Mulhaq Loans
Commercial Property Financing
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