Emirates NBD
Emirates NBD Branch Dubai Hatta United Arab Emirates
Branch Information
Address
Emirates NBD Building, Al Awir, Oman-Hatta Highway,Hatta - Dubai - United Arab Emirates
Phone
+971 4 316 0210Hours
-
CloseOff Days
Sunday
Reviews (5)
Excellent customer service provided by John Daniel Thomas, Head Teller, Hatta Branch. I faced an issue in international payment transfer made from ENBD bank through popular third party payment platform for foreign transaction. For a month the money hasn't reached to beneficiary account. Responsible third party payment platform couldn't able to track the payment. But John Daniel Thomas helped to track the payment and resolve my issue. Thank you for the support and excellent service.
This review is for the call center, after convincing the answe machine to transfer me to the agent , they gave me an approximate 2 to 3 mins to attend my call , I waited 10 mins , then the answer machine changed its mind to let me wait for more than 5 mins to attend the call , I was wondering, that the best bank , has no accurate customer service management system , I did not wait . Anyway my initial problem is not the call center , I cannot transfer money through the app, why ? Can I get an answer from my bank ? Is it my right to talk to an agent? Come onnn, what if I wanted to cancel a stolen card, what is the SLA ? Shall I change the bank . Please answer me , I have a customer since I came to dubai. Please am waiting convensing answers to my questions before I take my decision . Stay safe
Banking services good
Nice
Nice
Products (83)
Etihad Guest Visa Elevate
Sky wards Infinite Credit Card
Marriott Bonvoy Credit Card
data World Credit Card
Etihad Guest Visa Inspire
Skywards Signature Credit Card
dnata Platinum Credit Card
Visa Infinite Credit Card
U By Emar Infinite Credit Card
Lulu 247 Platinum Credit Card
Visa Flexi Credit Card
MC Platinum Credit Card
Lulu 24/7 Titanium Credit Card
MC Titanium Credit Card
Diners Club Credit Card
Duo Credit Card
Go4it Platinum Credit Card
Visa Platinum Credit Card
Emaar Signature Credit Card
U By Emaar Family Credit Card
Go4it Gold Credit Card
Manchester United Credit Card
Webshopper Credit Card
Emirates NBD Current Account
Special Current Account
Emirates NBD Value Account
Gold Investment Account
Mudaraba General Investment
Wakala Deposit
Goal recurring deposits
FlexiSweep Deposit
Steady saver deposit account
Flexi Deposit
RegulaReturns Deposit Account
Fixed Deposit
Manchester Savings Account
EarlySaver Account and Deposit
Emirates NBD Savings Account
Smart S@ver Account
Family Savings Account
Currency Passport Account
Tiered Savings Account
Mudaraba Savings Account
GlobalCash Card
Manchester United Prepaid Card
Business Rewards Card
Corporate Travel Card
Mastercard Corporate Card
Mastercard Purchasing Card
Visa Central Travel
DMCC Corporate Card
Visa Corporate Card
Visa Purchasing Card
Business Credit Card
Visa Platinum Debit Card
Emirati Visa Signature DC
Go4it Visa Gold Debit Card
Visa Platinum Business DC
Visa Signature Debit Card
Visa Signature Business DC
Visa Platinum Debit Card
Visa Infinite Debit Card
Visa Classic Debit Card
Manchester United Platinum DC
Manchester United Signature DC
Salary Transfer Loan(Emiratis)
Salary Transfer Loans(Expats)
Scholar Plus Education Loan
Loan against Fixed Deposits
Fixed Rate Auto Loan
Green Auto Loan
Auto Cash Car Loan
Personal Contract Purchase
Fixed Deposit Auto Loan
Business Vehicle Loans
Commercial Vehicle Loans
Home loans for UAE Nationals
Home Loans for Expatriates
Loan Against Property for UAE
Property loan (Expatriates)
Mulhaq Loans
Commercial Property Financing