BIDV - Chi Nhánh Sở Giao Dịch 2 1 Thành phố Hồ Chí Minh Hồ Chí Minh

BIDV Chau Thanh Go Vap Branch The customer service of the bank is really bad, my parents are old and went to do transactions but the staff's attitude is arrogant, the elderly people, the staff and the cashier did not understand what they were talking about, they asked again but the attitude was unpleasant, making things difficult, on top of that, my grandparents paid a few tens of thousands of dong more but waited forever and did not see any change, my grandparents were embarrassed and did not dare to ask, just walked away, it is true that a few tens of thousands is not worth much, but I used to work in a bank, I wonder how you matched the fund this afternoon ???? I hope that the management will correct the staff's working attitude, because with this attitude, no wonder the branch is empty of customers, not to mention that the bank is merging and the staff are pressuring, they have the right to pressure customers. Too bad

The bank staff were not friendly in supporting customers. While serving customers, the staff talked loudly as if they were arguing. The staff were very bureaucratic, even when there was no one around, they did not want to receive customers and when receiving customers, they were not enthusiastic in giving instructions. Today, I received a call asking for a review, when I gave a low score, before I could finish speaking, the call was cut off. I should not have rated on Google, but because of this call, I feel that BIDV is really only hoping for unrealistically high reviews and not really wanting to receive feedback for development and improvement.

BIDV chi nhánh này nhân viên rất thái độ, đặc biệt chuyện nhân viên làm thẻ, thẻ không hoạt động được nên mới lên hỏi nhưng nhân viên rất thái độ Trả lời một cách cộc lốc, thua xa và dịch vụ ngân hàng Vietcombank và ngân hàng Quân đội rất nhiều

I said the staff were both rude and inexperienced. Even with all the necessary information for transferring money internationally, they still made things difficult and made it seem easy. I went to another bank and it was much faster and more efficient.

The teller had an attitude and did the wrong procedure, forcing the customer to go to the branch where they opened the account to resolve the issue. Whoever opened an account at a certain branch must go to that branch to make the transaction. Everyone should avoid this bank, the staff is arrogant and irresponsible.