CN Ba Tháng Hai - Ngân hàng TMCP Đầu tư & Phát triển Việt Nam (BIDV) 456 Đường 3 Tháng 2 Thành phố Hồ Chí Minh

The branch works slowly, I went to withdraw money but had to wait 45 minutes. The staff is indifferent, I don't understand how they organize work, it's the same every time I come. Bad impression of BIDV

Young male security guard with rude attitude. Security guard opened the door and showed an angry attitude when asked by a customer because he dialed the wrong number. Poor service and branch expertise

Today I took the opportunity to get my card renewed. I went in first and sat waiting. The security guard said to wait for the woman who was getting her card done before me. Then, a little later, the security guard said that the other guy went in first, then it was my turn. That guy was 30 seconds ahead of me, and then he came in from somewhere. In the end, I waited forever and still couldn't get my card.

The branch is convenient to travel to, with spacious parking. The staff named Phuong is enthusiastic and professional in supporting. 10 points

The white security guard, about 40 years old, sat at the door with an extremely rude attitude. He was sitting there playing on his phone. I went to the counter to do the check-in procedure and the staff invited me to come over and dial a number. Then (I'll call him by his first name) he waited for me to fumble with the service on the dialing machine for 10 minutes. He ran over and pushed my hand away, glaring at me, asking me what I was doing as if someone had stolen his money. Is he the security guard for the son of the BIDV director?