Banque Populaire Auvergne Rhône Alpes 1 Avenue de la République Clermont-Ferrand

As a client for approximately one year, I am satisfied with the service provided by Mr. Faure. He has consistently demonstrated professionalism and offered sound advice on numerous occasions. I chose Banque Populaire for personalized account management and responsiveness to the challenges of daily life. This advisor proves that brick-and-mortar banks have much to offer compared to online banks. I am satisfied.

As a Banque Populaire customer for 40 years, I am very satisfied, particularly with the advisors who have assisted me. They have been competent and kind. I would also like to add that even the teller staff have been very helpful.

Non-existent customer service and relationship from so-called advisors, for whom you have to be available and make an appointment even for basic requests. Exasperating bureaucracy and no advice or investment options. The only contact is to request paperwork to update their files. This only confirms the general decline in bank branch culture over the last 20 years. Online banks ultimately offer better service.

Incompetent! We were refused without even being seen, without even having the chance to ask or explain our project. The refusal was based on nothing, as no amount was even requested! We didn't even get a chance to present our project before they shut us out. The appointment was canceled by the advisor without even asking my opinion! We are very disappointed. Their lack of professionalism, the decision made, and the way they handled things are completely unbelievable. We have never been treated this way by any other bank! I absolutely do not recommend them!

How much money is left in the account?