Wells Fargo Bank 16 Broad Street French Quarter

I've visited the branch several times. It's the worst Wells Fargo branch in all the cities and states I've visited. Terrible service. There's a big difference between this and all the other branches. I don't know why. Even the manager's behavior wasn't good. I've already filed a complaint by calling customer service. I don't know if that was helpful or not

I have been a customer for over 26 years.Unless you are a millionaire Wells Fargo is one of the worst banking organizations you could chose to bank with. You mean absolutely nothing to the organization as a whole and the service outside of this branch location is complete garbage.This branch is the only redeeming factor. Major customer service issues lately. No one seems to actually care, you get passed around on the phone. Because they had the account issue, there are 1,000 hoops to jump through to get anything accomplished.

I've been banking with Wells Fargo for over 20 years and have not had a drive through experience so bad. Drove through on 5/14 and teller gave me a hard time about my motorized vehicle and began to refuse service, then refused to accept checks stamped with my account number.

Rashaad is an amazing banker and is very quick to provide account support. He truly sets the bar and I wish my other banking experiences were as such.

Really nice looking bank. Tellers were very helpful. We got a little bombarded by staff to open an account but I can't hold that against them.