Techcombank The Manor Tầng 1 tòa Một phần HH3 Tower

Sorry. The wait is long. Every counter says closed. It's faster to go to Kangnam or My Dinh.

I took advantage of my lunch break to come to work, so the office was empty and I didn't have to wait. The security guard was friendly, and the male teller named Nguyen Ba Lanh was extremely enthusiastic, cheerful, and the procedures were quick and efficient, plus he was handsome. There's no perfect 10, but...

Extremely bad service experience. Individual customer, registered an account for the store via the app and registered to receive transfer notification speakers, made an appointment to come to the branch for support. When arriving at this branch, the male staff at the transaction counter wrote down the information to come over on the weekend on Saturday for support. But waited for a long time without seeing anyone, even though I took the phone number but did not say a word to the customer. Continued today to go to the branch to respond. The staff made an appointment to come over tonight at 7pm for support and then disappeared again. Too bad. Probably because they are individual customers, with little benefit for the bank, they look down on customers. The bank is really bad.

Too bad. The staff lacked KPI to open a credit card and cheated the customer. I told them I was re-issuing a domestic payment card. They tricked me into opening a credit card online.

Work is slow, even though there are very few customers, unlike before.