Swedbank 7 Vällingbyplan Hässelby-Vällingby

I am writing this for a lady, that they would not help. The lift in the building, is broken. Their dumb rule, is that they can't go down the stairs to help someone who is in a wheelchair and of course unable to come up. This is a their problem. As they picked to moved to this building. As this is not the 1st place they have been in Vällingby. The 1st place was acceptable for wheelchair users.

While reading the reviews, it was sad to see how many people had bad experiences at this office. Then I read the good review about David C. I had to also compliment this special person. I went and waited 90 minutes for my turn and then David C, as mentioned before was the answers to my prayers for waiting so long. He was very serious and attentive to my situation. He said he would return a call that afternoon and he did. He also informed me his last day would be today, 20250102. I wish him and the branch the best and hope they find someone as wonderful and down to earth as he is.

Been trying to open a bank account on 4 different occasions without luck. The first 2 times I was sent away without booking an appointment as I was lacking the right documents, but they refused to explain to me what I needed. The last time I got an appointment 3 months in the future. When I met at my appointment, the bank was closed and they told me they would call me the next day to book an another appointment, but they never did. I have been waiting to open a bank account for half a year now with no luck. They are very hostile and unwelcoming. I believe this is a reflection on this specific bank in Vällingby, not on Swedbank in general.

Rude assisstant that uses Sarcasm and Irony and tries to look smart in front of customers, other than that nice place

I fell in love with their service on friday. they solved me a big problem and i am truly thankfull.