State Bank of India Gavanpada Gurupushyamrut Society Mahakali Nagar

SBI Gavanpada branch is the worst branch I have even seen. The staff is not at all competent and efficient, especially the lady staff who operates the Counter 4. She would never do work on time and has no politeness while talking to customers including senior citizens. Time and again people have flagged this issue to the branch manager, who seems to be helpless. Earlier Branch Manager was also frustrated with her behaviour. This lady would always call you later (next day) even if your work is very small and can be done on the same day. I haven't seen such an inefficient staff member, who is customer facing and this I sincerely urge SBI to look into this matter. Thank you,

Every time a bad experience with SBI mulund E gavanpada branch ..the employees are so rude and they do not solve our problems……sbi is a very bad bank…. the branch and staff in particular, but they don't seem to have procedures in place. Their single window service is a joke. To get a pass book updated, The lady at the first counter told me after calling out my number that I should go to to the next counter. The gentleman there updated the pass book and pasted a bar code but asked me to go to yet another counter as the first page details were not printed on the continuation pass book. I had to wait for nearly twenty minutes as the staff had gone for lunch. very bad service sbi .

There is no convenient parking near by. Walk is the best way to get here. State bank branches are always busy the bank person are quite simple and aged so the service is slow as compared to corporates but after all its a very good bank The Automated printer works fine people need to be patient and follow the instructions rather than trying to outsmart the machine

The branch is at a prime location pretty accessible from most parts of Mulund East There is no convenient parking near by. Walk is the best way to get here. Sharda and Tejas are very helpful staff at this location. They are very kind quiet and help you whenever you ask for help They are certainly understaffed so people should not go with an attitude of expecting work to be done within a few minutes.. Expect to spend at last an hour for your task. The Automated printer works fine people need to be patient and follow the instructions rather than trying to outsmart the machine

Worst of the worst branch of any SBI in Mumbai. There are lots of issues with this branch which I if stated will take a full 5000 words to let people know. Staff are ery slow, All above 50 to 55 aged staff,which instead of behaving maturely are very laidback & many a times clueless. Pass book printing machine is non functional all the time. There are 5 windows for transaction for Public,but only one Person sits for cash deposit,withdrawal,passbook printing and he is very arrogant and careless. For mobile banking, internet banking,PPF,loans,fixed deposits,lockers. This branch is never should be relied on. The only staff who works efficiently in this bank is the SECURITY GUARD if the Atm counter. He has more knowledge than any one of those who are sitting inside. It's high time young energetic and hardworking staff be appointed in this branch.