Migros Bank 4 Gilberte de Courgenay-Platz Bern

I've been trying to open an account at the Migros Bank in the shopping center for 9 months! Last year signed all the documents in the bank. I was told I will get account in 2 weeks. After 2 weeks, no reply received. Asked again at the Bank at the beginning of August, they told me it was delayed at the head office, the documents will be sent in 2 weeks. Spoke to the bank manager in November, she was very unprofessional! tells me it's not her fault, other staff did everything wrong. They also lost all of my documents (ID copy) The employee has been terminated. she gossips about other employees! I'm not interested in the internal problems, I want to open an account. Each time there are other employees in this bank. Nobody knows anything. I tried to contact customer service. I waited 15 minutes and was hung up. Last tried in December. Still not working. Migros-Bank does not charge any fees but it is very difficult to open an account. It is also difficult to communicate in English in this bank.

We contacted several banks about buying a home. I have to admit, I didn't think much of Migros Bank. My opinion has radically changed to the positive. Mr. Mühlemann gave me extremely good advice and I felt very comfortable. We then decided on Migros Bank. The software (e-banking app / e-banking on the PC) needs to be improved. These do not reflect this bank at all as the software is outdated. Otherwise everything great. Thank you very much for the time and I hope to continue to have a good time together.

Mr. Mühlemann gave me extremely good advice and I felt very comfortable. Flexible, friendly and helpful! Very happy with the service! Highly recommended

Very good advice from Ms. Blenishti, just great, more than just a bank.

Thank you Mike Mühlemann for the great advice! I am also very satisfied with Migrosbank! :-)