DBS Corporate Banking 12 Marina Boulevard, Level 44 Tower 3 DBS Asia Central

DBS ideal forms can vomit blood. Paperless is total not existence. Every little thing you didn’t tick you must refill all forms. Why can you just let the login in approval to approve. I filled up more than 8 forms and 5 more to go. It’s as bad as India visa form. I believe when you shake head left right and design the form . You get a headache for many days. I still don’t know what green ? Emails should remove green. I like to tell green washing . Cause I filled and scrapped many maintenance firm. The best part is every time you call you get a different answer for the same thing. 0 talents so far. No banker . Not like other banks. Bankers are helpful like Japanese banks.

- months to open a business account - separate application to get a bank card taking weeks - bank card pin doesnt work, no method to self reset - 2 weeks later still no support on how to complete a pin reset - id rather have no bank account than a dbs ideal bank account - my business accepts payment in grain and cattle for now

Absolutely the worst experience I ever had with a private bank. 2.6 Rating on Google speaks for itself. DBS Corporate took more than 2.5 months to open my corporate account where as they promise to set-up business accounts within 7 working days. The executive assigned to me went missing in action immediately after I had shared all relevant documentation. No calls, No response to mails. Finally, the account was activated within 48 hours after I made a formal complain but sadly with incorrect company details. This delay costed me loss of business and impact on my company reputation. Wasn't expecting this from a bank like DBS. Further to the trauma, there has not been any follow-up on the complain submitted and I am yet to receive my corporate account welcome kit and debit cards after 3 months in process. Only reason I choose to bank with DBS was I hold a personal saving account with them despite the numerous online disruptions! People who are wanting to open Corporate accounts with

Hi I just want to take time to write about my experience with DBS bank - some officers are great and some are not - so either it is about the individual personality or the training for staff is not consistent or rigorous enough. Anyway, seems like the bank is too big an organisation and overweight and not streamlined. Digibiot is a cruel JOKE against their customers with secure mail being malfunctional - and a terrible waste of my time talking to a non sensible, pre-populated, non-dynamic automaton - the whole system is ill-prepared and unable to respond dynamically to new or different situations. All the pre-filled answers caused me more trouble than expected. Having said that, I did get my stuff sorted out in the end, thanks to the kind and polite humans I spoke to in the end. They were: Ms Rani, Ms Ira, Mr Chris (corporate helpline) and the super hands-on manager Ms Jeannie Ho at MBFC branch. Here's a tip: when calling the 1800 hotline, if the voice does not sound helpful, then

Worst experience while trying to apply a corp card. They made it so hard, confused me and waited for months. Hardly follow up.