BNP Paribas - Strasbourg Esplanade 12 Rue de Rome Strasbourg

I don’t understand why they always don’t do things, for 4 days, no body responsible for the service, but charged service fee

This Is the Bank and the Branch that has really won our trust. My husband and I finally opened account here, after the unfair treatment we got from the other Branch. I highly recommend the Esplanade branch, the Staff is superb, especially with Madam Majorie MANTION, I higly appreciate her service and her top notch professionalism.

Quick, informative and with no issues.

I've had an excellent experience with BNP in BNP in 2 Rue du Dôme. I truly appreciate the professional and friendly staff, who are always helpful and responsive to my questions. I highly recommend BNP on Rue du Dome.

Update : they called me, apologised for the inconvenience and upgrade me with another card, it was fast, they were very nice, keep going this way ! —————— So, i went 2 weeks ago to bnp esplanade and i wanted to change my visa électron with visa classic, i was told that wasn’t possible and i asked why, the person behind the counter said i should speak with my “conseiller “, so i booked an appointment via bnp app, also while using the chat i confirmed that i am not a student anymore. The day before the scheduled meeting i received a call from the bank and i was told that the meeting is not going to happen because my “conseiller “ isn’t able to come. So they asked me what is the reason that i wanted to meet in person and i explained, also confirmed for the second time that i am not a student anymore. I was assured on the phone that a new card is ordered. Today, 08.02.22’, i went to the bank and found that no card was ordered at all, so hopefully the person behind the counter ordered