BNP Paribas - Marcq En Baroeul 1 Place Lisfranc Croisé Laroche Marcq-en-Barœul

Avoid BNP Paribas bank at all costs!!! They're completely incompetent!! They never answer calls, there's no customer follow-up, they only think about their own interests when offering services, they never admit their mistakes!! And they blame the customer!! Truly disastrous!! Terrible customer service!! I wasted so much time and energy on this bank which is supposed to be world-renowned. The reign of traditional banks is over.

I went to BNP this morning to deposit a check. I didn't receive a receipt after depositing it in the machine, despite asking for one. I approached the receptionist to ask what I could do. She wasn't understanding at all; she said, "It must be the machine that's not working." I really felt like I was bothering her. I thought I had the right to ask for a receipt. I had to leave without it…

Once again, BNP Paribas distinguishes itself with services that don't work. It's impossible to exchange banknotes for cash because our various cards are supposedly "invalid." This includes a perfectly valid BNP Paribas card... It's wonderful to force your customers to travel miles to find another ATM to get change... BNP Paribas should find another line of work! You're not there for your customers...

I highly recommend this bank to anyone looking for quality service, a personalized approach, and a hassle-free banking experience. We are new customers of this bank and had a very positive experience with Mr. Padovani. Thank you for his warm welcome, his hard work, and his commitment to customer satisfaction.

Good agency. We are very satisfied. The advisors listen to our comments and it is possible to discuss with them. They also know how to adapt to their clients' needs. I recommend it.