Banorte Sucursal Tesistan La Cima 2589 Local 15 1600 Avenida Juan Gil Preciado

This is the worst bank branch I've ever been to. If you have the chance to come here, don't. You wait over two hours to open an account, 30 minutes to make a deposit, they skip your turn and give you another one at the very end of the line "due to system failures." The staff sits around chatting while the line overflows, waiting for someone to help you...horrible.

Terrible service. I arrived and there was only one person there. Time passed and there were about 20 people. I stood up and asked the person at the entrance why it was taking so long. He replied that they were serving people according to their hierarchy.

Terrible service. Yesterday I went to get a credit card application I requested, but I was there because it was so close, and the managers were slow, and one of them didn't do anything. Today I returned, and the manager had been chatting away since I arrived, and the other manager hadn't done anything. After a 20-minute wait, I approached him and he told me there were more appointments before you, and he turned around, continuing to ignore me. Don't go to this branch.

Everything goes well as long as you request services. The truth is, they've always been very friendly. The problem is when you go to clarify, change, correct, or cancel something, because then their attitude is completely negative and in the worst possible way. Plus, they take too long and don't always provide a solution.

No wonder she has a bad rating. I had enough with the cashier at checkout number one on Saturday. Spoiled, uncooperative, arrogant, and not very hardworking? On her first day, what a terrible way to treat customers! Tell her to focus on selling things where she thinks she can provide better service.