The staff is friendly and the service is satisfactory

Thank you Santi. She helped me a lot today with my card and different questions 🙏🏻

Review Update Previously, I gave it a 1-star rating. Now, the service is good. Both customer service counters are functional, and the service is fast. The customer service is also very friendly.

The presentation is very good and clear

When I first entered, the security guard was very friendly and asked me a lot of questions. When I got to the cashier, the guy wearing glasses was friendly, thorough and willing to provide education. The place is spacious, the service is good and safe, but please, the AC is really cold.

Unfortunately, there is no CRM machine for cash deposits yet.

The service is lacking, they should use a queue number so that no one goes astray and knows the SP first, don't just point, it's nice if the one you point to is correct, the queue is already very long.

Were supposed to email me when they have my card which their atm didnt give out. They send the email to the wrong adress and destroyed my card. Never use an atm from danamon friends.

When I registered and became a new customer, I was teased by the CS lady and given a personal number even though she clearly knew I already had children and a wife, she kept chasing me even though I was a sailor. Basically, the officers are flirtatious. How can Danamon recruit flirtatious officers?

Open an old savings account, offering this and that insurance product. For those unfamiliar with protection, you really need to pay attention because salespeople don't explain the risks, only the benefits. Thank you.