HypoVereinsbank Gera 2 Laasener Straße Gera

Bank card confiscated, money almost had to be recovered through legal action. Job loss and ignorance.

Both self-service ATMs in Gera have been out of order for 7 days. No deposits or withdrawals are possible! It's impossible to find a contact person; only an automated phone system is available, as the technical problem isn't listed in the available options.

Individuelle, persönliche Beratung in der Geraer Filiale. Mir wurden die Vorgänge verständlich erläutert. Ich fühle mich gut beraten und aufgehoben. Vielen Dank.

The branch is good. The bank itself, however, is very bad. I received my wages today but can't access them because the ATM says I have no money in my account. My online banking, however, says I do have money... I'M FURIOUS!!!!!!!!!!!!!

Both!!! ATMs out of order - two service terminals had run out of paper!