Trust bank agence Hussein Dey 18 Rue Bensamra A. Alger

Service nule

Very serious, my wife came this morning, August 21, regarding the tourist allowance. An employee wearing a hijab told her that the bank is private and that she is therefore not authorized to carry out the tourist allowance procedures. A serious lie from an unscrupulous employee. I can file a complaint.

This is the worst agency in history. The employees do nothing, they don't respect their commitments to clients, and they don't take responsibility for their work. Several times, they left me waiting only to find them chatting and laughing in an office. I've never had a day off; it's always problems, and no one there is capable of resolving them or doing what they promised. I've never in my life had to deal with a place full of incompetents like this. If you want to have problems because your life is peaceful, I suggest you open an account with them…

The worst agency there is. They haven't arrived yet at 10am, they've gone out to eat at 11am, they haven't come back from their break at 1pm, the system isn't working at 2pm, and they're about to close at 3pm. Very unpleasant staff.

Professional, friendly, and solution-oriented staff despite the difficulties. Best of luck!