Kreissparkasse Eichsfeld - main office 1 Franz-Weinrich-Straße Worbis

I'm incredibly impressed with the perfect service!!! Anyone who's complaining should try being a customer at another bank. I'm actually a Commerzbank customer, and when you call them: you're put on hold, get an answering machine, hear automated messages, and are given a callback appointment in a few days at a specific time (who knows what I'll be doing at 2 PM in two days... I certainly don't want to wait for a callback from my bank!!!). Today I had a question about a relative who's a customer at Sparkasse. I called the number I found online, and ACTUALLY: a nice woman answered the phone, a real person!!! She was able to identify me and assign me to the appropriate customer advisor just by my name!!! A callback was scheduled, and, ACTUALLY: the customer advisor called me within an hour, A PERSON!!! She was very competent, we were able to answer my questions immediately, and we actually scheduled an appointment FOR THE NEXT DAY!!!! Now THAT'S what I call service!!! I think I'll switch

A 15-minute wait just to get a bank statement is definitely too long. A machine dedicated to bank statements would be really helpful.

Hello, well, I'd say this bank account is the biggest load of rubbish and a complete rip-off. They promise things on the phone, but nothing works out; it's just lies so they don't have to do much work.

Responsive bank staff. Informative. Account opening and banking services. 5+

Dear Sir or Madam, Yesterday I made three bank transfers to Lithuania. Ms. Linz noticed that this could be a case of fraud. This was also confirmed by the police. As a result, a chargeback was possible. Only thanks to Ms. Linz's foresight was something worse prevented. Your company is fortunate to have such a wonderful employee. Thank you very much.