S-pankki 2 Teollisuustie Rovaniemi

The live line was excruciatingly long. Had to wait 3 whole hours before getting into a booth. But customer service made it worth it. Had a very pleasant, and quick, process of becoming a memeber. Friendly staff carried, otherwise would be a 2.

I've booked an appointment 1 month before. 3 days before the appointment they 've just cancelled it giving me the option to book the new one. In one month. With the regular link. They've also told me that I can use also another link, but it was the same link, just a regular one. With no reason, nothing. And there is always a line in front of a bank. Their workers just sit there and doing nothing. I was first in a line, i waited more then half an hour while I can see that at least one worker was free all this time. They don't respect their customers. It's a pity is not possible to tank this place with 0 stars

I really wanted to open na account in S pankki. During my first visit I was informed I just need to have Finnish personal ID number and then no problem. I came back few days later, after I had got it. Waited 1 hour in the line. When I finally got to the office I was informed by lady that they doesn't provide service in English so I need to come back with someone to translate from finnish and she is sorry. It's a shame I was not informed about it during my first visit, wasted in total 2 hours of my time because of inconstancy of the workers. Not coming back.

Today i change my bank and i can feel happy now!!!!

Opening hours are the same as those of entire Prisma. Very friendly staff works here.