Risonaginko Maebashi Shiten 16 2 1-chōme

This is a city bank located in Maebashi City, Gunma Prefecture. This is the only branch in Gunma Prefecture. There is a paid parking lot next door.

The counter is open until 5pm, but you can't open an account until 4pm unless you make a reservation. I tried to make a reservation for the next day, but they were fully booked for every time slot, so I was turned away. Apparently they only have two terminals, so they can't do it. If it's like this in October, what will it be like in the spring? The service was not good, and I will never go there again!!

I made a reservation, so the service was okay. However, I was annoyed that they asked for more personal information than necessary. When I asked if that information was necessary, they apologized. If that's the case, then don't ask.

What's with them not accepting applications without an appointment? I'm also going to go at a time that's convenient for me, so I wish they'd do something about it. What's more, the receptionist was arrogant and very unpleasant. Are city banks really that great? I think they're grateful customers who are being helped to open an account.

If fingerprint authentication is required for proxy withdrawals, this should be explained in advance. If necessary, the proxy's fingerprint should also be registered. This shows a lack of consideration for customers. What is the company's intention in operating? It's unpleasant. If not all customers are like this, they should have interviewed each customer about their requirements in advance and taken measures. This is dereliction of duty. I think there are many people who have no choice but to use Resona, which is the only one in the prefecture, due to business reasons. Get your act together.