Resona Bank Meguro Ekimae Branch 1 2 3-chōme

Resona Bank is located in front of Meguro Station. It's open not only on weekdays but also on weekends, though only the ATM is available. Unlike normal business hours, there are no staff on weekends, so it's very quiet. When I went to check my bankbook, a Resona Bank employee who was having trouble with a faulty magnetic stripe kindly spoke to me and was able to help me smoothly. I was impressed by their consideration for others. The magnetic stripe was successfully fixed and I was able to check my bankbook. It's not something that happens on weekends, but I was happy about it, so I decided to write about it. Thank you.

There is also free parking. Because it is open air, there are no height restrictions. Even when the number of customers waiting increases, there is only one person at the counter, which means customers have to wait for a long time. Even when the number of customers waiting increases, there are two people at the counter, which is inconsistent. The number of people handling the counter should be increased depending on the number of people waiting.

I really hate the receptionists. They talk to me in a very condescending manner. I think it's very different from the big companies.

I undertook a procedure that required an intermediary at Saitama Resona Bank. The information was slightly different from what I confirmed over the phone with Saitama Resona, but the person at the counter managed to get in touch with Saitama Resona and I only had to visit the branch once. They were very polite and considerate, which was very helpful. It took an hour and a half, so I gave it a 4-star rating, but honestly the service from the counter was incomparable to what I received at Saitama Resona!

The staff are very nice. However, I'm not sure why they recommend an app and don't have Wi-Fi in the store...