CIMB Bank Bukit Bintang Yeoh Tiong Lay Plaza 55 Jalan Bukit Bintang

Avoid visit this branch at all cost. The front desk staff will welcome you with his sour face(The male staff who served around 12pm-1pm on 14th Jan 2026). Very impatient in answering customer enquiries. Please learn how to serve customer properly since you are in service line. Customer doesn't owe you anything. Please don't show your muka masam like we owe you billion dollars and your impatient tone in answering customer.

Waited 45 minutes and was informed the staff did not know how to resolve my issue. On my previous visit, I was told my documents were incomplete. This time I brought everything requested, yet I was told it still could not be processed. Wasting my time for 2x visit. Low knowledge shows from your staff. 👎🏻👎🏻👎🏻

The staff's in this branch is absolutely amazing. It's such a pleasant n great atmosphere. Staff's are very helpful and very patient listening to all the issues that I had and was always willing to go the extra mile. The staff's are an invaluable asset to CIMB.. Well done all especially the front line ladies serving the teller. All smiles and great spirit...... From the lady that still tries to speak good Malay 😘😘

Friendly and helpful staff. They took time to show us how to use the app for road tax payment. Much appreciated!

Come here to do dormant account activation and card replacement. Service is good and friendly. Not much wait time and able to process everything smoothly.