CIB امام فندق ابو الهول بالاس 126 Al Haram

They are very slow . And they usually give a number more than 100, I don't know they don't wanna work... and the keep it very slow not to assist everybody

I should just get money from a cheque of my employer. I was warned already that it will take a while, but then this happens: I wait one and a half hour till it's my turn. I go to the window and hand everything asked and do the paperwork. After that ( the money is already counted and put beside) I ge ttold that it will need approval and I should wait till my name gets announced. I'm waiting since then for close to an hour right now, without any progress in sight.

Very bad branch. I am a CIB Plus customer and waited too long for my service to be delivered and I have to go back to the same branch to pick up my national ID as the man did not give it back to me.

Ismail ibrahim customer service head in the branch is very helpful and sincere, Always do what is good for the customer , A very good example for customer satisfaction

I visited the branch to update my information it was crowded and no places to sit and Mr AMR HASSAN kept shouting on us to sit and there is no place to sitdown THOW HE KEPT SHOUTING IN A VERY RUDE WAY i was disappointed with this attitude 😞😞