BNP Paribas MB 3 Place de la Défense Puteaux

"I'm impressed with the bank's customer service and online banking features. The mobile app is user-friendly, and I can easily manage my accounts and pay bills. The staff are helpful and friendly, and the bank's security measures give me peace of mind.

On my short trip from the US, I went in to get some help on a log-in problem that I had and I met with Alexandria at the front desk. She listened and spent time to address my problem. My issue was taken care of and everything was up and running. Well Done.

Madam Pitchou Salima Kone was really helpful. She understood the need and acted very swiftly. Madam Kone is really polite, understanding and very approachable. Thank you so much for your kind assistance.

02/03/2026- i have taken things into my own hands now to escalate it further posting things online, as its not anger but Concerns Posted my worst experience with bnp on LinkedIn may people come to know and justice may be served (Still there is no response) ______________________________ 28/02/2026- update: From the manger of the branch, they have suggested to just wait and wait, i will be receiving the cheque of the amount by 15th feb,2026 Its now month end 28th feb,2026 still they have no update for my positive bank balance, they have no update regarding my post, they are not willing to give my money back or to transfer the bank balance to another account. Moreover they just tell all the time since 10+ appointments, you need to wait- !! I am a student and i need the money, i will wait one more day! Else i will file a legal complaint No one is trying to help, everyone wants to sit and say there normal procedure They dont like to dig and help the true customers! Get ready for to g

I had an amazing experience with bouhedid, she helped me activate my account and was really patient through the process . I would recommend this 100%