Banque Populaire Val de France 5-7 Rue du Général de Gaulle Vendôme

Hello There's an odor problem in your branch. And it's been going on for a while now! I can't stand this smell all day! I may have to refuse to work if nothing is done!

I have always received a very warm welcome, both on the phone and in person. They were always available and provided precise answers to my questions. Thank you for your expertise and helpful advice.

Advisors who do what they can, but a bank from another era. Fees everywhere, even though you're paying for cards and account maintenance fees. A website or even a Minitel does better; online information is out of sync, and every action you take yourself online, when possible, is also charged.

Pleasant advisor. Relevant advice. Clear and thoughtful explanations for updating my investment profile.

I am very dissatisfied with the bank charges. Ms. Fofana Bintou is completely unaware of this issue, and despite the evidence I have provided, I am unable to obtain a refund. But I will take this matter to a higher authority.