Banque Populaire Val de France 2 Rue aux Tanneurs Dreux

I am very satisfied with my bank. Mr. Perthuis is very serious and responsive to my requests and he gives very good advice. My loan file was then managed by Mrs. Coelho, who made herself available and was exceptionally efficient and kind. Professionals who do their job very well and are very humane, it should be noted. Thank you to the entire team for this quality support.

Very bad experience with Ms. Emmanuelle DOS SANTOS Several points in our exchanges shocked me: Two errors in the submitted simulations, requiring corrections and unnecessarily lengthening the process. When I simply requested a modification to the "works" line (from €50,000 to €30,000), the response was: "The file is finalized, so I cannot modify it. Furthermore, I specifically requested that the terms of your loan application be final at this stage." Then, after several exchanges, I received this message: "Given the recurring communication difficulties and the lack of a stable understanding of your project, I prefer to terminate the processing of your financing request. The file is therefore now closed without further action." My requests were simple, clear, and well-reasoned, but were met with a curt tone and a blatant lack of consideration. This kind of communication is not worthy of a client-bank relationship. In my opinion, there's a clear lack of professionalism and a complete ab

Good evening, I am very satisfied with the bank's services and would like to thank my advisor, Ms. Coelho, who always responds very quickly to my requests. Thank you to her for her attentiveness and great availability.

Once again, the services at the Banque Populaire in Dreux are excellent. We would like to extend a special thank you to Ms. Nahla Coelho for her support, professionalism, attentiveness, and responsiveness today. Thank you again.

Very satisfied with the advice and quick help provided when I was a victim of a fraudulent site on Facebook!