Bankinter 10 Carrer Barcelona Girona

I agree with the previous review... I'm going to empty my account and cancel my membership as soon as possible. EVO's treatment of former customers has been a complete failure.

I am sending you this formal complaint regarding the treatment received by an employee of your Bankinter office in Girona, on July 23, 2025, at around 11:30 in the morning, during a procedure related to the coordinate card. We made the trip specifically from Platja d’Aro to Girona, following previous instructions, and the service we received from this employee was unclear, uncooperative and not at all respectful. She informed us that they did not have coordinate cards at the office, and suggested that we go to Granollers, without checking anything or offering any viable alternative. To our surprise, she mentioned Figueres as an option, but when we asked if they did have them there, she told us to call it ourselves. Immediately, and inconsiderately, she told us to leave because she had to attend to other people. This attitude made us feel belittled and mistreated, with a total lack of empathy and professionalism. Finally, we had to go to the Bankinter office in Granollers, where they

Terrible service and lack of professionalism from the employees, as all the reviews indicate.

The epitome of incompetence for those of us who come from Evo Banco. I don't know what they call the "individual" with the goatee, useless and incompetent, who treats customers like "garbage." A bank I would not recommend at all, and the individual.

We decided to visit this store and become customers. We wanted a more personalized, friendly service. And they treated us wonderfully. The way we were treated at this branch was very pleasant.