Bank Of Ireland 1 Grand Canal Quay Grand Canal Dock

Reading the reviews are pretty negative but I had a really good experience here today. I went in and straight away was greeted and attended to. The young lady who assisted me was very helpful and friendly

Very friendly and efficient service today, thank you

Most rudimentary bank I have worked with in my business career. All is paper, you can't get bank statements online from the past in pdf, not dedicated support for business even with high balances in the account. If you are a business open a bank account somewhere else.

"This is a cashless branch. We do not have cash." is what she said. Wow! A bank branch that does not deal in cash! What a novel concept... Do they even deal with money in electronic form? Get rid of that too, and be done. Why does this place exist at all? (Their ATM gave me all 50 € bills. All I wanted were to change some of those into tens and twenties for cabs, etc. I did not ask for coins!)

Absolutely pathetic in terms of service. It's been almost a month since applying for a current account. Even after multiple emails and calls to their customer care, no action has been taken. Same lame excuse of many applications in queue. Why are you even running a bank if the minimum service levels cannot be met?