ANZ Branch Sunshine Plaza Shop 255A-256 Sunshine Plaza Shopping Centre 154-164

✨ **Outstanding Service from ANZ Coast Branch Manager, Kevin!** ✨ I had the absolute pleasure of being assisted by Kevin, the **branch manager** at ANZ on the Sunshine Coast, and I am genuinely amazed by the exceptional level of service he provided. I walked into the branch without an appointment, unsure if my issue could even be resolved that day. However, Kevin, as the leader of the branch, personally stepped in to help, going above and beyond to ensure everything was resolved promptly and professionally. Not only did Kevin fix the issue I was facing, but he also astounded me by proactively identifying an opportunity to reduce my home loan interest rate. That kind of initiative and dedication to customer care is rare and truly defines what excellent service is all about! 🏡✨ As a branch manager, Kevin sets the bar incredibly high with his friendly, approachable, and solution-focused attitude. I can’t thank him enough for turning what could have been a stressful experience into such

My son recently purchased his first investment home and we worked directly with Luke Teys, the ANZ bank manager. The entire process was unbelievably smooth from start to finish. Luke was transparent, professional, and incredibly easy to deal with. His communication was exceptional — he kept us informed at every stage and made sure we always understood what was happening next. Having purchased several properties and home loans over the years myself, I can honestly say this was the easiest and most stress‑free experience I’ve ever had. Luke’s service, clarity, and genuine care made all the difference. Highly recommend Luke Teys — truly a five‑star experience.

My experience with the branch has been fantastic. Primarily Luke has been super helpful and made the process of refinancing with ANZ so much easier than we have experienced before. Happy with the process, service and rate/savings. Joseph was lovely when we spoke to him as was Rachel. Good team. Thanks all.

Luke from ANZ was so helpful in our refinancing, saved us money with a better rate, lower repayments over the same time period + we even got some extra funds for ongoing renos. I especially liked how he kept in touch when he knew we were waiting for a good deal and checking multiple banks. Luke made the process as easy as possible and came to our house with all the forms once we were approved so we did not have the run around. We're stoked!

We recently worked with Luke for our home loan and the experience was excellent. He was responsive, clear in his communication, and kept everything moving quickly. The whole process was organised and surprisingly easy from start to finish. Highly recommend.