ABSA Personal Loan Call Centre Rissik Street Newtown Johannesburg

In whatever you do,regardless how desperately you get, never apply for a loan from ABSA,apart from their banking app and transactions not clear, you call the customer care asking for assistance wait 20 min on the line when you finally get to them they ask about 100 verification questions and mind you I had already verified via the banking app, and ask them call you call if the call cut, so they ever.? Like there is just always something with them, last month I received an email that I didn't pay the loan and mind you I had money on the account they suppose to deduct from, theu escalated the issue till today no response or what was their findings, now I keep on paying but the debts never decrease, the consultant I spoke with was taking a look when the line dropped ,did he call me back? NO shame I regret the day I crossed paths this this people.

Worst nanking service I have ever received. Have a home loan with these people. I have been paying extra money into the account on a monthly basis. Today when asking to use the flexi reserve to pay next months repayment, they say I have to take all the money out of my account and let the debit order bounce in order for them to use the flexi reserve! What BS is that. So I must pay banking fees for a failed debit order so ABSA’s systen can work! Worst homeloan experience I've ever had

Absa Bank has the most incompetent staff ever , because of the advice of a staff member i have lost money, and i have asked the peron a few times if it won't happen and the person assured me it won't.

Horrible, horrible service! Been listening to a ROBOT and pressing buttons for 7minutes now. Best part is... they called me! Been 4x attempts now, I hold for minutes on end and when someone FINALLY picks up the phone, it is just as quickly gets put down in my ear.

The number doesn't go through and no response to emails.