Absa | Branch | Woodlands Shop 6 Woodlands Boulevard cnr Garsfontein Road and Dr Villebois Mareuil Drive

Pathetic service. Went in to get my card renewed and had to wait for a long time as there was only 3 people assisting clients that day 23rd December 2025. When i was finally assisted the customer service rep had no clue what she was doing and kept on asking around for the next steps. An hour later she still did not active my card! All that i was told is to go and test it and let her know. My card still did not work! What a waste of time. Next stop will be to close my banking service to ABSA. What a waste of time... Been banking with ABSA for 23 years. I will be glad to be finally rid of their pathetic service.

Patrician Madolo is amazing. She was so patient and kind with us! If in doubt, our experience has been great because of her

3rd time coming to the bank where there is 1 banker to assist more than 30 people. Always waiting for hours here because of a lack on staff. Imagine waiting more than 1 hour just to collect a new card.

One too much to rate. I have stood outside and watched how the staff walk in and not bothering greeting potential clients and former clients. Is it so much to ask - the mannerism is disguising. Now I know why I bank at Discovery where I cannot walk into a bank.

Service is non existing - long queue and only 2 to assist. MANAGERS SAYS IT IS ALL SHE HAVE TO ASSIST !! ABSA is going downhill !!!!!!!!