AB Bank Limited | Uttara Branch VC82+J6Q Road-14/D Uttara

Service very disappointing.. Specially few female employees .I think they are suffering old age complications. Specially DPS and MSD section. Authority should deployment energetic and dianamic staff.

Went there for credit card endorsement,they said many bla bla then went to SCB & took same service,after taking services from SCB I went again to mam & asked how SCB can do & you don't? Then she said bla bla again 😭

The overall customer service experience at this branch has been quite disappointing. While there are a few helpful and professional staff members, many of the older lady staff seem disengaged and more focused on chatting among themselves than attending to customers. This leads to unnecessary delays and a clear lack of respect for customers’ time. It also appears that some staff lack familiarity with modern banking practices and customer service standards. In today’s fast-paced environment, banks should prioritize continuous staff training and ensure all team members are equipped to support customers efficiently and professionally. Management should seriously consider addressing these gaps to improve service quality and customer satisfaction.

Reputed private commercial bank branch office. They have good client service.

Beautiful location