Barclays Bank 51 Mosley Street Manchester

This 5 stars is for Shazan! He was so helpful and managed to help me solve the issue. He had patience to answer all of my questions and guide me through the correct process. He was not judgemental and he was polite and very professional! Thank you very much Shazan for helping me! 😁

I came in to branch today and I’ve never received better customer service from a bank. Natasha was UNBELIEVABLE and was able to help me sort everything I needed to without any waiting around. Natasha - you’ve truly restored my faith in Barclays Bank - THANK YOU!

I visited the Mosley St branch yesterday to sort an important banking transaction. Sunia I have to say did an amazing job. She had a really lovely committed attitude to helping - and with a big smile when we managed to get it all sorted - thanks so much!

I have been served by Shazam i. am really thankful and appreciate his help and surprised with his professionalism. He has done my work easily I wish all banks has staff like her. He is a real one

Once again, I'm disappointed with Barclays Bank. A few days ago, they issued me a cash dispenser, but the ATM dispensed £20 too little. I contacted the ATM operator, the Post Office, and they clearly stated that I needed to contact the bank for assistance. The chat function in the bank's app hasn't been working since the beginning of August, almost six months, which is a joke. So I decided to go into the bank today. Upon entering, I was met by two men engaged in conversation. I had to initiate the conversation myself because they weren't paying attention to me. I informed them of the situation, and they tried to blame the Post Office. When I told them that the ATM owner made it clear that the bank could only help me. They told me to call the bank's hotline. There were literally no customers in the bank, not even anyone withdrawing cash from the ATM. The bank staff were busy with work. So why call when I can handle everything in person at a bank branch? But apparently the bank staff we