Dukhan Bank - City Center Branch City Center Doha Zone Number 61, St. No 850, Building No 85 Doha Zone 61

If you are thinking to open the bank account here, RUN! Customer service at this bank is the most horrible that I have ever experienced anywhere else. Waiting time in the bank at least 2 hours, if you don’t have time for it then don’t even think to come. Scammer through thier account is the highest rate. They won’t do anything to improve their security on the account neither their customer service. I am planning to close down my bank account here soon. 👎🏻👎🏻👎🏻👎🏻👎🏻

I went there to renew my card due to it expiration date is coming up soon. despite some of the bad reviews here in this branch i personally faced a professional services provided by their staff very friendly and proactively even though the security officer is helpful also ! perfect timing to visit the branch is 10-11:30 Hope my honest review help you (:

-10 stars! RUDE ATTITUDE starts from the security guy! That terrible little man was rude to us although we are a Prestige client,. Spoke to us spitefully, aggressively, ready to start a fight! I hope he lost his job and got back to his country. People like him should never represent a company that serves people! Terrible person!

I came today around 5:45ish pm til 6:00pm. To request for ATM CARD replacement and it was done less than 30 minutes however the personnel counter 2 assisting me is way unprofessional, sounds rude and giving me the impression that I shouldn't be there. He has NO sense professionalism with his approach it was like I owe him something or he might got personal issues and he brought with him in the work. His approach isn't inviting nor willingness to entertain expats. I'm kinda skeptic to do any transactions again in this branch ( City Center ). I WILL NEVER RECOMMEND this branch to my workmates.

Despite the recent renovations, the staffing levels remain unacceptably low. I waited over an hour today while most service counters sat empty. I hope management addresses these operational issues to match the quality of the new facility.