Doha Bank - Corporate Branch Hayyar Al Ghaleel St Zone Number 61, Building Number 27

I am experiencing an issue with my Doha Bank account. I recently closed my credit card, and the bank informed me that they would hold the funds for 45 days. However, it has now been over 52 days, and my funds have still not been released. I am wondering if there are any issues causing this delay and how I can effectively contact the bank for assistance. I have tried emailing them several times but have not received a response, which has left me feeling very disappointed.

Disappointing experience at this branch. Despite having all required documents, I was informed they don't open accounts there and was redirected to Museum Branch, which also couldn't help. Poor branch coordination and inefficient service. Improvement needed."

Pathetic corporate service. They do not even know the meaning of customer service. Bank guarantees takes weeks to process; while other banks do it in one day. Exorbitant transaction fees. Kindly avoid Doha Bank for corporate account. They will give you he'll of a time. Haven't ever experienced a bank worse than Doha Bank.

This review for the architectural design and façade lighting. I’m not a customer in Doha Bank.

Veryy veryy bad service me and my friend experience the same way pf service ,i dont know whats big deal to change a cheque to cash the counter assistance Lady who was sitting in counter 6 and 7 (20/02/2025) they don’t want to greet or ask how may help you .ni professional service as it is a big bank in qatar as a customer we expect atleast 1level of support .and the big part is they made me to go there 2 times for a small cheque change and ask me to wait and i waited there for an hour no progress even they dont want to inform us that it will take time .we had to go back and ask and they said we are closed even I waited there as per their instruction Never ever not going to the corporate doha bank very bad bad customer service